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Created 08 July 2025 • Updated 10 July 2025

Send to POS

The send to POS sometimes known as STP creates an update for all point of sale and related terminal types so that they contain all of the latest updates made to the system which can include new products, prices, promotions, pos operators, and other theme related settings and configurations.

Zonal recommends if there is something not showing or operating on your point of sale terminal perform a send to POS and check again
Navigate to Theme Modelling → Send to POS

Performing a Send to POS

Follow these steps perform a send to POS:

  1. From the Send to POS window click Send All

  2. The process will generate the necessary files to send to all displayed terminals

    • Green Tick - the send to POS processed correctly and updated the terminal

      Depending on the types of updates the terminal will either update without any interruption or the point of sale will restart, deselecting the check box will prevent send to pos when a terminal needs to restart
    • Red Cross - the send failed to connect and therefore could not complete

      Zonal recommends to check if the terminal is powered on and where possible any network connections are secure - if this does not resolve the problem contact either the Zonal Help Centre or your 1st line support team

Theme Preview

A valuable feature within the 'Send to POS' function is the ability to preview a terminal before completing a full send. This allows you to verify that everything is set up and functioning as expected.

Follow these steps to preview a terminal:

  1. Select the required physical terminal

  2. Click Preview Selected

  3. The Previews list will be displayed during this time the selected terminals theme will be generated

    When the complete the Preview will show 'Preview Ready'

  4. Double click the terminal row or select the row and click Start Preview

  5. The POS terminal selected window will be displayed on screen, login using PIN or right click and select a POS operator from the presented list

    The terminal will flash between the date and time and the word 'Preview' - some actions maybe prevented being in preview mode and no transactions are live / recorded into the audit trail